Know what is still out for repair.

A repair order records what went out to a vendor, what came back repaired or scrapped, and the vendor's charges, so a part sent away is never forgotten.

The send a part to a vendor for repair screen

What it keeps

  • Each part sent, with its serial number and how many to repair
  • How many came back repaired and how many were scrapped, with the number still out on the page
  • The vendor's parts, labor and miscellaneous charges on each line, and the piece parts used (admins and managers)
  • A printout for the vendor at any time
  • Core return confirmations that go back to the vendor with the core, tied to the purchase order

How it works

  1. Make the repair order

    Buy > Repair Orders > New repair order. Choose the vendor, how it ships, and add each part with its serial number and how many to repair.

  2. Record what comes back

    Open the order and enter how many were repaired and how many were scrapped. The page shows how many are still out.

  3. Add the charges and piece parts

    Enter the vendor's parts, labor and misc charges on each line, and the piece parts used.

  4. Close it

    When nothing is still out, press Close the repair order. Print it for the vendor any time.

Step-by-step guides

Questions

Can I see what is still out?
Yes. Open the order: the page shows how many are still out, and the order closes when nothing is.
Who can see the vendor's charges?
Admins and managers. Charges are money.

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